Testimonials

FANTASTIC FROM START TO FINISH

Fantastic from start to finish, we had an issue with car and was sorted in a few days. Great communication and well just good people
GARETH, 02 Nov 2024
 
Absolutely excellent. They kept in touch all the time which was very good especially as I live In France. Delivered it to Stansted Airport for me with no hassle at all. Highly recommend the company and special thanks to Zain who was most helpful throughout the process.
JAMES, 01 Nov 2024
 
Excellent customer service, thanks! We ended up with a beautiful condition Volvo, and he chucked in a new timing belt for our piece of mind. Top stuff

Just to add to this... the customer aftercare has been exemplary! Even 11 months after purchase they have been extremely helpful. Highly recommended!
DAN, 14 Oct 2024
 
Well what can I say other than the service from this company is outstanding!
From start to finish the owner was friendly, honest and very helpful.
I have been looking for this particular car for nearly five years and the stats that I wanted is quite hard to come by.
I saw the advertisement from car-o-fair and went for a viewing at their sales lot. We were greeted and made to feel comfortable and not pressured in any way.
It was explained very clearly the purchase process and the aftercare process including the warranty.
The owner happily delivered the car to my address and was honest about a minor fault that he picked up on while delivering but was very quick to have the car back in the garage the following day to fix said fault and another minor fault that popped up due to the car stood for a couple of weeks.
He has literally bent over backwards to give the best customer service ive ever received.
I could say even more about how good the owner and the service was but I feel it would make this review even longer than is needed to be.
To sum up all I would say is if you want a decent car at a fair price from an honest trader then most definitely go to car-o-fair.
I will be recommebeing the company to others and I will have most definitely be going back again in future for another car for me and my family.
Massive thank you
SARA LONG, 03 Oct 2024
 
This has to be one of if not the best car purchases from a dealer in over 30 years......and i don`t say this lightly. From the communication at the beginning via phone and email to our arrival the following day the whole experience has left both of us felling glad we turned down two previous viewings at other dealers`.
The two brothers were not only friendly and helpful but were engaging and could not do enough for us. The car we purchased was with a part exchange and although the price was unofficially agreed prior to arriving, whilst on the test drive we were offered not less for it but over £250 more with no prompt from us..........If that doesn`t sound like honesty then i dont know what does. The mercedes we have bought is superb and with a 4hour drive back runs like a dream. We are in no doubt that if you are reading this and wondering whether or not to buy from Car o Fair it is unlikely you would ever find a more suitable place.
To you both we wish you so much success and prosperity for the future.
Shukriya Phil and Chris Somers-James
CHRISTOPHER SOMERS-JAMES, 04 Oct 2024
 
Great experience buying our car. Even when we had an issue he was very quick to help fix. Very polite and friendly.

Would definitely recommend to a friend and will be using them again myself.
Lee Dorling, 24 Sep 2024
 
Mohammed, was very helpful and knowledgeable. He delivered top and quality service thank you Mohammed
Cait Jones, 22 Sep 2024
 
Good customer service, very friendly and helpful 👍 👌
STRETCH, 17 Sep 2024
 
So smooth and quick transaction. Great help. Thank you
joanna mizikowska, 11 Sep 2024
 
Had a excellent experience with the guys at this firm, took my part ex give me more than a fair price on it too, we purchased a lovely Volvo from these guys had a couple small problems but they sorted them very quickly and professionally, will definitely be using you again in the future cheers guys.
Jake Rowe, 04 Sep 2024
 
The whole experience from start to finish was really easy. Care delivered same day!! Would highly recommend.
Michael Gould, 29 Aug 2024
 
I delt with Zain who was very plesant and knowlegeable. Thank you very much
Kevin McNally, 27 Aug 2024
 
Honest, informative and helpful. Thank you :)
Conor Chipp, 28 Aug 2024
 
A few months ago I came here to buy my first car. They were very friendly, made the whole process very easy and the car was dropped off to my house that day. I recently ran into a problem with one of the car parts (a fault that couldn't be picked up on an MOT or service) and they were excellent and quick in fixing this problem for me, within the same day I took it down. Excellent service and very friendly people, would definitely recommend, especially if buying your first car!
Holly, 07 Sep 2024
 
They look after their customers just as well as they look after their cars. We were able to buy and drive away the same day. Mohammed was great with us, no pushy sales tactics but just straight honesty. Great experience
Harry, 25 Aug 2024
 
Car o Fair have earned themselves five stars for excellent care of their customers and their cars. Mohammed was incredibly friendly and helpful to us. Really a used car dealer you can trust.
Harry, 22 Aug 2024
 
Really good cars on the lot , from the moment I arrived I had a warm greeting , the Vw Tiguan I was enquiring about was fully valeted before I got there, looked a million dollars . After a good viewing and a satisfactory test ride I was sure it was for me , low mileage , well cared for by previous owner. Nothing was too much trouble for Mohammed , and a slight tear in seat was repaired without question within a few days , now immaculate , highly recommended, well done.
John , 22 Jul 2024
 
Mohammed made the transaction very smooth & quick transof vehicle details sorted inc No plate
John Chard, 20 Aug 2024
 
Bought a hyundai couple of weeks ago.
Had a very good experience and very patience saleman.
Thanks again.
ALENA, 09 Aug 2024
 
Great vehicles , pleasant salesperson, overall excellant
John, 22 Jul 2024
 
Really friendly people, came here in a hope to buy a car and they helped us out massively I couldn’t be happier with their service really nice people defiantly will be coming back again so happy with our purchase
David Morris , 13 Jul 2024
 
Bought my son's first car from Car O Fair. It is always nervous purchase, but they were very responsive and professional. We had some warranty issues that were paid for without issues.
Stuart Kenny, 07 Jul 2024
 

Gould

The whole experience from start to finish was really easy. Care delivered same day!! Would highly recommend.
Michael, 06 Jul 2024
 

Khalid

I recently had the pleasure of purchasing a car from Car-O-Fair, and I couldn't be more satisfied with the experience. From the moment I walked in, the staff was incredibly friendly and welcoming. They took the time to understand my needs and helped me find the perfect car within my budget. The process was smooth and stress-free, with no pushy sales tactics or hidden fees.

The team was knowledgeable and answered all my questions, making sure I felt confident in my decision. I was also impressed with the quality of the vehicles and the transparency throughout the entire process. The financing options were flexible and clearly explained, which made the paperwork a breeze.

Driving off the lot in my new car felt fantastic, and I have Car-O-Fair to thank for that. If you're in the market for a new or used car, I highly recommend visiting Car-O-Fair. Their exceptional customer service and dedication to their clients truly set them apart from other dealerships. Five stars all the way!
Arslan, 01 Jul 2024
 
Purchased a car from them Monday was so helpful! Amazing customer service and even delivered for it! Would definitely recommend
Nicole, 26 Jun 2024
 
We would highly recommend buying a car from Car-O-Fair! You were a pleasure to deal with, honest, polite & having the AA’s 3 months warranty was piece of mind. You advised us that the wheel bearings needed to be replaced & you would cover the cost if we had it repaired locally. And you were true to your word, thank you!
Sarah, 08 Jun 2024
 
Very friendly staff, highly recommended
Excellent service and wonderful commitment
MD Jahan, 01 Jun 2024
 
I took my son to car o fair and found a car for him which he loved.

He had the car for about 2 weeks and it had a small problem.

I phone car o fair and told me to book the car in my local garage and he would pay for the repair.

I would recommend car o fair they are a very good company and will sort out any problems with their cars straight away
J
Jaz Kelland, 28 May 2024
 
I went to have a look at cars and the 2 men here are very nice and very polite and communicated very well. Even wrote notes for me and my friend who is deaf. Highly recommend. Go for it!
Caitlin Dando, 14 May 2024
 
I recently purchased a second hand Mercedes from Car O Fair and they could not have been more fair and helpful. Very friendly and pleasant in their dealings.
Michael, 08 May 2024
 
I recently purchased a second hand Mercedes from CarO Fair and they could not have been more fair and helpful. Very friendly and pleasan in their dealings.
Michael, 08 May 2024
 
I recently bought a Volvo xc90 from these guys and it was honestly the best car buying experience I’ve had. They Let me view on short notice, happily answered any questions I had about the vehicle with genuine honesty, replaced the timing belt for my peace of mind and once the car was ready it was delivered straight to my door! All with a 3 month AA Warranty and the after sales service has been second to none. I could not recommend more
Herne Davenportlever, 21 Apr 2024
 
Mohammed was extremely helpful the sale wasn't pushy at all I bought a Toyota Aygo and they delivered it the same day. Very good service
Christian Clements-rosewell, 19 Apr 2024
 
We purchased a car from Zayne, he was so helpful and patient with me asking tons of questions, we had a fault with the car and he was fast assisting us to get it sorted I can't fault him .

Definitely check them out of your looking at getting a new second hand car some really nice ones about now x
Robynne Pick, 16 Apr 2024
 
No problems at all, car as described. Nice friendly service, would recommend 👍
Chris Phipps, 19 Mar 2024
 

Friendly Service

Car as described. Very helpful and knowledgeable friendly service would recommend and definitely use again.

Thank you Mark
Mark , 14 Mar 2024
 
Very satisfied service in help to choose car,
Fair price with warranty.
Gurdeep Singh, 28 Feb 2024
 
Excellent service all around. Was very laid back and not pushy at all. Gave all the information I asked for and when the sale went through it was sorted very fast and thoroughly and the the car was delivered a few hours later.
Very impressed and highly recommend
Wayne Griffith, 19 Feb 2024
 
Bought a car and the service was top notch! Something happened to the car which is normal and only small issues btw but Muhammad assist me and reassure that it will get fixed as it falls under warranty. True enough easy fix so Top service and reliable!
Danial Izz, 16 Feb 2024
 
I bought a vehicle from Mohammed a few weeks ago. He was very polite and informative regarding the vehicle, drive away insurance, warranty and AA cover. The vehicle had a small issue (2 weeks after sale) which Mohammed rectified immediately at the garage, once I had alerted him to it. He has been very easy to purchase from and been very honest. Excellent service. I would highly recommend him. Thank you.
Natalie Amour, 15 Feb 2024
 
Great communication and service. Thank you.
Sarah Clarke, 13 Feb 2024
 
Very friendly and helpful service, I would highly recommend!
Abi, 04 Feb 2024
 
Easy to work with, delivered the car to my home next day
Gina, 23 Jan 2024
 
Great service very friendly staff and very helpful . Rang them quite alot for information and enquiries . Always pleasant and ready to help
Dezza, 23 Jan 2024
 
I recently purchased a BMW 5 series from Car O Fair, and I couldn't be happier with the outstanding customer service I received. The staff was professional, knowledgeable, and went above and beyond to ensure a smooth and enjoyable buying process. Highly recommend Car O Fair for their exceptional service! ⭐⭐⭐⭐⭐
Muhammad, 17 Jan 2024
 
I recently purchased a BMW 5 series from Car O Fair, and I couldn't be happier with the outstanding customer service I received. The staff was professional, knowledgeable, and went above and beyond to ensure a smooth and enjoyable buying process. Highly recommend Car O Fair for their exceptional service! ⭐⭐⭐⭐⭐
Muhammad, 17 Jan 2024
 
Mohammed was extremely helpful did not feel under any pressure to buy any vehicle on site. friendly attitude and answered any question asked. Provided all documents we requested. Probably return for next car purchase in future. Great free AA cover supplied. Would recommend a visit for any purchaser.
Andy C, 17 Jan 2024
 
Mohammed was extremely helpful, efficient and patient - thank you!!
Sue Addison, 15 Jan 2024
 

DELIVERY

Very good experience. They were honest about the cars faults and I didn't feel like they were trying to hide anything. They were also able to deliver the car for me.
Polly Miller, 13 Jan 2024
 

Citroen C4

Car completely as described delivery prompted and efficient many thanks k cook
Kelvin Cook, 09 Jan 2024
 
Mohammed was incredibly helpful, knowledgeable and friendly. The whole process was very smooth and Mohammed went above and beyond to help, including helping with setting up insurance and tax for the car. We’re so so grateful for his help and would highly recommend Car-O-Fair 🌟
A W, 20 Dec 2023
 

Brilliant

Great and friendly service, good experience.
Iain Clark, 28 Dec 2023
 

Top customer service

We bought a second hand Volvo from Car-o-Fair and would 100% buy our next car from them. Mohammed changed the timing belt for our peace of mind, plus did a number of other checks and tweaks without us even asking. Definitely recommended.
Daniel Cornelius, 27 Nov 2023
 
From the first email contact to the delivery of the car the service was very good and both Mohammed and his brother were very helpful, the car was turned out perfectly
Graham, 26 Nov 2023
 
Fantastic customer service , Mohammed’s brother drove a 5 hour round trip to deliver my lovely Chloe car, such a nice man, highly recommend car-o-fair fantastic from start to finish
Jacky , 26 Nov 2023
 
Very happy with our purchase. Mohammed was great with us, very professional, great knowledge on the cars and helpful.
Emma Curtis, 18 Nov 2023
 
Excellent customer service, thanks! We ended up with a beautiful condition Volvo, and he chucked in a new timing belt for our piece of mind. Top stuff
Dan Cornelius, 17 Nov 2023